Bilkul bhai. Ye Madhuram ke Shopify store ke liye ready-to-paste Privacy Policy hai. Isme maine unnecessary/fake legal details nahi daale hain.

PRIVACY POLICY

Last Updated: October 4, 2026

At Madhuram, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect information such as:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support
• Website usage and browsing information
• Device, browser, and IP address information where applicable

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Process payments securely
• Provide order confirmations and updates
• Handle returns, exchanges, refunds, and customer support
• Respond to your questions and requests
• Improve our products, website, and shopping experience
• Detect and prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements
• Send promotional or marketing communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Madhuram does not intentionally store complete debit card, credit card, banking passwords, or other sensitive payment credentials on its own systems. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment processing providers
• Shipping and logistics partners
• Website and technology service providers
• Customer support/service providers
• Analytics or marketing service providers, where applicable
• Government authorities or legal bodies when required by law

These parties receive only the information reasonably necessary to perform their relevant services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart functional
• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Provide relevant website functionality
• Measure marketing and advertising performance where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Order and Delivery Information

When you place an order, we use the information you provide to process and deliver your purchase.

This may include sharing your name, phone number, and delivery address with the relevant shipping or logistics partner so that your order can be delivered successfully.

7. Communications

We may contact you regarding:

• Order confirmation
• Payment status
• Shipping and delivery
• Return or exchange requests
• Customer support
• Important changes to our services or policies

Where permitted, we may also send promotional communications. You may request to stop receiving promotional communications at any time.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, and comply with applicable legal obligations.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Ask questions about how your information is being used
• Opt out of certain promotional communications

To make a privacy-related request, please contact us using the details below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

Madhuram is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

Madhuram

Phone: 7990404241
Email: Support@Madhuram.com

Address:
M-304, Vaibhav Laxmi Residency,
Mota Varachha Main Road, Bhadiyadra Farm,
Mota Varachha, Surat, Gujarat – 394101

Mota Varachha SO, Gujarat – 394101